My trustworthy lawn mower was no longer trustworthy.
I cleaned the plugs regularly, checked the engine, took it in for yearly maintenance, and crossed my fingers everytime I used it, hoping it would start.
And every week when I cut the lawn, it was a struggle to get it started. Continue reading UX Win: Home Depot Customer Service
I’m proud to announce Global Accessibility Awareness Day (GAAD), Detroit returns for the third year on May 19, 2016 at 6:30pm in downtown Detroit.
We have an exciting event planned for this year: an interactive hands-on session to help you better understand the importance of making the web accessible to everyone.Continue reading Celebrate Global Accessibility Awareness Day, Detroit on May 19
While website usability has improved over the past 15 years, the same change hasn’t happened with accessibility, said Alistair Campbell in his Where UX Fails Accessibility talk at Interact London 2015.
Most websites and applications launched today aren’t accessible,
said Campbell.
The main reason? Continue reading Key Takeaways: UX Fails Accessibility