Lireo Designs

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UX Win: Oxford University Press Password Creation

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Oxford University Press account registration form with clearly stated password requirements.

Who hasn’t been filled with frustration after creating a password for a new account, only to receive an error message your password isn’t acceptable?

Whether it’s a missing capital letter, number, or special character, or maybe your password isn’t long enough, a password error message is like having the door slammed in your face.

I can’t count the number of times I’ve received an error message that my password didn’t

  • Contain enough characters, with no indication of how many characters were needed
  • Include a number or capital letter
  • Have the “correct” special character, when I used an asterisk instead of parenthesis

It doesn’t have to be that way.

The designer can improve the user experience. Continue reading UX Win: Oxford University Press Password Creation

UX Win: LinkedIn Account Password Change

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LinkedIn login and security page on desktop

I don’t know about you, but I get a feeling of dread when I need to change an account password.

Why?

Because of years of receiving warning messages for submitting my new password incorrectly.

With no indication of what characters the password must contain.

Who hasn’t received messages similar to:

  • Your password must be at least 10 characters long, but not longer than 18 characters
  • You cannot use %, ^, or & in your password. The only accepted special characters are *, $, and +
  • You must use at least three upper case letters and two lower case letters in your password

Continue reading UX Win: LinkedIn Account Password Change

UX Win: Get Together Signup Form

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Get Together signup form with username, password, confirm password fields.

Imagine you’re signing up for a new online service and their signup form is asking for your username and password.

Seems pretty straightforward, right?

You enter your preferred username and use an online password generator to add your secure password with letters, numbers, and symbols.

And select their Signup button.

You wait a few seconds, only to receive a warning message that your password doesn’t fit their requirements.

You can’t use the backslash or ampersand symbol in your password.

What in the world? Continue reading UX Win: Get Together Signup Form

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