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West Metro Detroit WordPress: What to Look for in a Web Host

January 30, 2019 By Deborah Edwards-Onoro

I was frustrated. I needed to talk with my web host’s customer support about an issue on my new site.

But I couldn’t find their 24-hour phone number for support.

Two weeks earlier, I signed up for a hosting plan at a new web host, expecting to move my testing sites once I tested everything out.

I checked their website pages, re-read my onboarding email message, Thank you for choosing our hosting plan. You’ll be glad to know we’re only a phone call away if you need support.

Their number was nowhere to be found. Continue reading West Metro Detroit WordPress: What to Look for in a Web Host

Filed Under: Internet Tagged With: #WestMetroDetroitWP, customer support, meetup, web host, web hosting, West Metro Detroit WordPress

Farewell, Canvas Theme: What You Need to Know

October 25, 2017 By Deborah Edwards-Onoro

man sitting in train waves through the window

When the announcement came out yesterday that WooCommerce would no longer sell their well-known Canvas theme, I admit, I wasn’t surprised.

There had been a lot of chatter recently about Canvas and its future. Continue reading Farewell, Canvas Theme: What You Need to Know

Filed Under: WordPress Tagged With: Canvas theme, customer support, Storefront theme, theme, WooCommerce

Delicious, the Social Bookmarking Service, is Bought and Shut Down

May 4, 2016 By Deborah Edwards-Onoro

Bookmarks commemorating, Martin Luther King, Jr Day, National Geographic, Reading Rainbow

After being neglected by its owners for more than a year, Pinboard bought Delicious and will shutter the site. On June 15, 2017, the Delicious site will change to read-only.

Delicious users won’t be able to save any new bookmarks, but will be able to export their bookmarks.

Read on for more background about my experience with Delicious in 2016, their lack of communication, and what I believe they could have done to maintain the loyalty of their users.

In early February 2016, I couldn’t log in to Delicious, the online social bookmarking site. I figured it was my Internet connection, and I would check later in the day.

I have thousands of bookmarks on Delicious, accumulated since the mid 2000’s, on web design, accessibility, user experience. All kinds of bookmarks to sites, tips, and blogs, that I use weekly. And I regularly add to the bookmarks.

So, when I checked Delicious later in the day and I still couldn’t log in, I began to get concerned. Continue reading Delicious, the Social Bookmarking Service, is Bought and Shut Down

Filed Under: Internet Tagged With: bookmarking, bookmarks, community management, customer service, customer support, delicious, reputation management

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What I Write About

I write about many web topics, focusing on accessibility, using WordPress, and improving user experience.

You’ll also find web design resources and my photo of the week.

Recent Posts

  • February 26, 2021: My Weekly Roundup of Web Design and Development News
  • Share Your Favorite Plugin: Heroic Table of Contents
  • Accessibility and Inclusive Design Meetup Groups

Testimonials

Deborah is highly responsive, thorough, and expansive in providing up-to-date, highly informed web support services.

She is also generous with her expertise while focusing clearly on exactly what needs to be done. I recommend her highly!

Deb Nystrom, Reveln Consulting

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Harvest time tracking and invoicing application

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I’ve used Harvest for 10+ years and I recommend them because they’re helpful, useful, and make my work easier.

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