It’s been a while since I shared a UX win, that certain something an organization does that keeps the user or customer in mind.
And does it in a way that makes me appreciate the care they took to focus on users/customers.
You know, an organization that crafted a
- Meaningful message
- Survey
- Website page or application
that makes it clear the organization took the time to consider their users or customers.
And that’s what happened to me this week when I had a meal at one of our local restaurants, Olga’s Kitchen in Canton, Michigan. Continue reading UX Win: Olga’s Kitchen Feedback Request