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UX Win: ManageWP Dashboard Log Out

November 21, 2018 By Deborah Edwards-Onoro

ManageWP admin log out message asking to confirm options
ManageWP log out screen

Managing multiple client websites used to be a time-consuming and detailed process for me.

Logging in, checking WordPress core, themes and plugins for updates as well as confirming backups and security were working correctly for each site took time.

When I discovered the online ManageWP website service for client website management, I was thrilled! Now I could manage my clients’ websites easily from one dashboard.

It’s one of my favorite online services!

Their dashboard makes it straightforward for me to check my client websites without having to log in to each site.

I can quickly view the easy-to-understand dashboard for necessary updates, review comments, optimize the site, and get customer support from ManageWP when I need it.

What’s clear to me in the two years I’ve used ManageWP is the care they’ve taken to improve the user experience.

One example is the log out process. Continue reading UX Win: ManageWP Dashboard Log Out

Filed Under: User experience Tagged With: customer experience, delight, ManageWP, usability, ux win

UX Win: Michigan Audubon Society Kirtland’s Warbler Tours

June 7, 2017 By Deborah Edwards-Onoro

Gray and yellow bird, with white eye-ring, sitting on tree branch

It’s rare that two of my interests, user experience and birdwatching, collide. But they did last weekend, when I decided to go on a Kirtland’s Warbler tour in northern Michigan. Continue reading UX Win: Michigan Audubon Society Kirtland’s Warbler Tours

Filed Under: User experience Tagged With: birdwatching, customer experience, delight, Kirtland's Warbler, Michigan Audubon Society, usability, ux win

3 Ways to Improve Customer Service

October 12, 2016 By Deborah Edwards-Onoro

My computer backup application stopped working this week.

It’s an application I use to backup my files to the cloud. A notification message displayed on my monitor, explaining I needed to update their application.

Sure, I can do that. I downloaded their file and tried to update the application.

And that’s when the trouble started. Continue reading 3 Ways to Improve Customer Service

Filed Under: User experience Tagged With: customer experience, customer service, delight

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What I Write About

I write about many web topics, focusing on accessibility, using WordPress, and improving user experience.

You’ll also find web design resources and my photo of the week.

Recent Posts

  • February 26, 2021: My Weekly Roundup of Web Design and Development News
  • Share Your Favorite Plugin: Heroic Table of Contents
  • Accessibility and Inclusive Design Meetup Groups

Testimonials

Deborah is highly responsive, thorough, and expansive in providing up-to-date, highly informed web support services.

She is also generous with her expertise while focusing clearly on exactly what needs to be done. I recommend her highly!

Deb Nystrom, Reveln Consulting

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Corrections Policy

If you find incorrect or misinformation in a post, contact me by email. Include the post URL and provide a description of the issue.

What I Recommend

Harvest time tracking and invoicing application

Please note this is an affiliate link. At no additional cost to you, I will earn a commission if you decide to make a purchase after selecting the link.

I’ve used Harvest for 10+ years and I recommend them because they’re helpful, useful, and make my work easier.

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