While people increasingly use social media to contact companies (an increase of 21 percent in first half of 2015), they’re ignored 88 percent of the time.
That’s the equivalent of customer service not answering 1 out of 8 phone calls. Continue reading People Using Social Media to Contact Companies Ignored 88% of the Time [Infographic]
I’ve had my Canon SX260 HS camera for a few years and love it. It’s a compact camera I can hold in my hand, and is always in my purse or backpack.
With multiple shooting modes (including manual), a 20X megazoom, and the ability to shoot video, it’s the perfect small camera for me when I’m shooting at fireworks displays or Canton Liberty Fest Classic Car Show. Continue reading Customer Service: When A Company Does It Right
Last week I went strawberry picking. Not once, but twice.
The strawberry season in Michigan doesn’t last long.
And when you love Michigan strawberries like I do, you go as often as you can before the season is over. Continue reading On Strawberries and Customer Service