ux win - Lireo Designs

UX Win: Otter Basic Plan Updates Message

September 19, 2022September 19, 2022 by Deborah Edwards-Oñoro

I’ve been a fan of Otter.ai, the speech to text web-based application which creates audio files and transcripts, for the past few years.

It’s one of my top recommendations to people looking to capture meeting notes, add transcripts to podcasts, or captions to videos.

And for user experience researchers to record and transcribe user research interviews and usability test sessions.

May 25, 2022May 25, 2022 by Deborah Edwards-Oñoro

It happens to all of us. That membership you signed up for years ago, but you can’t remember your membership details or which email account you used.

That’s what happened to me this month when I visited REI.com and wanted to order something online.

I’ve had REI Co-Op Membership for over 20 years.

But I had no idea what email address I used.

Which is required for me to place an order (unless I know my membership number, which I didn’t) and get the points added to my membership.

March 30, 2022 by Deborah Edwards-Oñoro

Another email message announcing changes in terms and conditions showed up in your inbox this morning.

Who reads them?

Me.

At times it can seem like finding a needle in a haystack, but I’m one of those people who wants to know what the changes are.