World Usability Day at Michigan State University: Human-Centered Artificial Intelligence

A Consumer Financial Protection Bureau user experience designer, New York University assistant professor, and Y Media Labs product designer are among the speakers at the 18th annual World Usability Day at Michigan State University (MSU). Continue reading World Usability Day at Michigan State University: Human-Centered Artificial Intelligence

Accessibility New York City: Using Task-Oriented Walk Throughs for Accessibility Reviews

partial view of open laptop computer screen and keyboard.

While the COVID-19 pandemic has impacted meetup events around the world, it’s wonderful to see groups like Accessibility New York City and Chicago Digital Accessibility and Inclusive Design transition to hosting virtual-only events.

I personally know that both group organizers are well-versed in offering livestreamed events; I’ve attended several of their events over the past few years.

One upcoming event I’m looking forward to is Accessibility New York City’s July meetup when they host Sarah Pulis speaking on Using Task-Oriented Walk Throughs for Accessibility Reviews. Continue reading Accessibility New York City: Using Task-Oriented Walk Throughs for Accessibility Reviews

UX Win: Oxford University Press Password Creation

Oxford University Press account registration form with clearly stated password requirements.

Oxford University Press account registration form with clearly stated password requirements.

Who hasn’t been filled with frustration after creating a password for a new account, only to receive an error message your password isn’t acceptable?

Whether it’s a missing capital letter, number, or special character, or maybe your password isn’t long enough, a password error message is like having the door slammed in your face.

I can’t count the number of times I’ve received an error message that my password didn’t

  • Contain enough characters, with no indication of how many characters were needed
  • Include a number or capital letter
  • Have the “correct” special character, when I used an asterisk instead of parenthesis

It doesn’t have to be that way.

The designer can improve the user experience. Continue reading UX Win: Oxford University Press Password Creation