Chrome Dev Summit: Sign-up Form Best Practices [Video]

Sam Dutton in brown button-down shirt.

Raise your hand if you’ve tried to create an account and log into a website, only to be get frustrated with how difficult it is.

If I had two dozen hands, I’d raise them all!

Forms are a standard on the web, used for online shopping, access to content, email, social media, and more.

Why do they have to be so difficult? Continue reading Chrome Dev Summit: Sign-up Form Best Practices [Video]

UX Win: Oxford University Press Password Creation

Oxford University Press account registration form with clearly stated password requirements.

Oxford University Press account registration form with clearly stated password requirements.

Who hasn’t been filled with frustration after creating a password for a new account, only to receive an error message your password isn’t acceptable?

Whether it’s a missing capital letter, number, or special character, or maybe your password isn’t long enough, a password error message is like having the door slammed in your face.

I can’t count the number of times I’ve received an error message that my password didn’t

  • Contain enough characters, with no indication of how many characters were needed
  • Include a number or capital letter
  • Have the “correct” special character, when I used an asterisk instead of parenthesis

It doesn’t have to be that way.

The designer can improve the user experience. Continue reading UX Win: Oxford University Press Password Creation

UX Win: LinkedIn Account Password Change

LinkedIn login and security page on desktop

I don’t know about you, but I get a feeling of dread when I need to change an account password.

Why?

Because of years of receiving warning messages for submitting my new password incorrectly.

With no indication of what characters the password must contain.

Who hasn’t received messages similar to:

  • Your password must be at least 10 characters long, but not longer than 18 characters
  • You cannot use %, ^, or & in your password. The only accepted special characters are *, $, and +
  • You must use at least three upper case letters and two lower case letters in your password

Continue reading UX Win: LinkedIn Account Password Change