They’re at it again.
Ten business days. Really?
What am I talking about?
I recently unsubscribed from a mailing list, using the Unsubscribe link at the bottom of an organization’s email message.
The automated confirmation message I received says it will take 10 business days for my email address to be unsubscribed from their mailing list.
Continue reading Why Are There So Many Confusing Email Unsubscribe Messages?
In my continuing series of posts about unsubscribing from mailing lists, I highlight best practices by organizations.
I’ve always thought unsubscribing from mailing lists should be quick and easy to do.
Which is why I’m giving a UX win to Consumer Reports and how they’ve designed a process with the user in mind, making the unsubscription process easy to understand and complete.
Continue reading UX Win: Consumer Reports Unsubscribe from Mailing List
When I first wrote in 2017 about unsubscribing from mailing lists, I never thought I’d still be writing about it one, two, or three years later.
I’ve always thought unsubscribing from mailing lists should be quick and easy to do.
Sadly, many organizations decide to create barriers for subscribers to remove their email address from mailing lists. Continue reading UX Win: Best Buy Unsubscribe from Mailing List