Today is Global Accessibility Awareness Day (GAAD), a day to raise awareness of digital accessibility and how to make the web more accessible and usable for everyone.
To celebrate GAAD, public in-person events and online webinars will be held all over the world to help web professionals learn how to make inclusive websites and web applications. Continue reading Make Your Websites and Web Applications Accessible to Everyone [Video]
Over the past several years, more companies have turned to social media to provide support for their customers.
And it’s no surprise.
Social media has become one of the first touchpoints for customers who no longer pick up a phone to contact customer support. Continue reading Improve Customer Service With a Social Customer Care Policy [Infographic]
It’s Monday morning and you’re working your way through email messages when you see the alert message in your Important folder.
We noticed that your site www.mysite.com was down. During our last check at 10:24pm, we noticed that your site was down.
Continue reading 3 Quick Ways to Find Out Why Your Website Is Down