3 Ways to Improve Customer Service

3 ways to improve customer service

My computer backup application stopped working this week.

It’s an application I use to backup my files to the cloud. A notification message displayed on my monitor, explaining I needed to update their application.

Sure, I can do that. I downloaded their file and tried to update the application.

And that’s when the trouble started. Continue reading 3 Ways to Improve Customer Service

Refresh Detroit: Lightning Talks on October 19

A streak of whitish-red lightning lights up the dark stormy sky over the city.

Join us at our next Refresh Detroit meetup Wednesday, October 19, 2016 as we host an evening of Lightning Talks.

Our October meetup features our members sharing their knowledge, insights, and tips you can use in your work projects. Continue reading Refresh Detroit: Lightning Talks on October 19

Photo of the Week: Japanese Garden at Frederick Meijer Gardens and Sculpture Park

Overlooking Lena Meijer Pond with fall color starting to show on trees in the background

Hard to believe it’s been over a year since I last visited Frederick Meijer Gardens and Sculpture Park, commonly called Meijer Gardens, in Grand Rapids, Michigan.

In spring 2015, my family and I enjoyed a lovely Mother’s Day in the conservatory and Victorian garden. And I said I would be back in summer 2015 to see the newly-opened Japanese garden.

Well, it took me a bit longer to see the Japanese garden, but I finally made it there today.Continue reading Photo of the Week: Japanese Garden at Frederick Meijer Gardens and Sculpture Park