online survey - Lireo Designs

UX Win: Olga’s Kitchen Feedback Request

July 16, 2021June 12, 2019 by Deborah Edwards-Oñoro

It’s been a while since I shared a UX win, that certain something an organization does that keeps the user or customer in mind.

And does it in a way that makes me appreciate the care they took to focus on users/customers.

You know, an organization that crafted a

that makes it clear the organization took the time to consider their users or customers.

And that’s what happened to me this week when I had a meal at one of our local restaurants, Olga’s Kitchen in Canton, Michigan. Continue reading UX Win: Olga’s Kitchen Feedback Request

July 16, 2021November 21, 2017 by Deborah Edwards-Oñoro

You’ve created your online survey and it’s ready to send out.

The survey questions have been reviewed and approved by stakeholders. The format of the survey has been inspected, updated, and reviewed again.

Wording, colors, imagery, and typography have all been proofed and approved by your team members.

A trial test of the survey with several participants has been successfully conducted.

July 19, 2021November 6, 2017 by Deborah Edwards-Oñoro

You know that type of customer survey, the one that’s printed on your receipt when you buy something at a store?