7 Tips For Creating A Great Place To Work [Infographic]

Recognize success: only 24 percent of employees are satisfied with the level of recognition they receive at work

As an employer, you want a great place to work for your employees. A great work environment where employees are happy, healthy, and feel they have a sense of purpose.

And the most important things employees are looking for in a great workplace aren’t big salaries and lots of vacation time; they’re looking for other long-term benefits in the workplace, like flexibility, development opportunities, and recognition for their work. Continue reading 7 Tips For Creating A Great Place To Work [Infographic]

How to Run a Meeting Like a Boss [Infographic]

Run a meeting like a boss: start on time

Everyone loves to complain about meetings: they’re a waste of time, nothing is accomplished, and no one remembers what decisions were made.

I’m a fan of meetings, but only if they’re run well with clear objectives and an agenda. The infographic from Column Five Media offers five straightforward tips for running more productive meetings. Continue reading How to Run a Meeting Like a Boss [Infographic]

The Real Cost of Bad Customer Service [Infographic]

Cost of bad customer service

According to the ClickSoftware infographic, poor customer service costs American businesses over $83 billion each year due to defects and abandoned purchases.

While social media is transforming customer service, most companies do a poor job of managing it.

In the past, customers were pleasantly surprised to get a response on Twitter. Today, customers expect a response. Continue reading The Real Cost of Bad Customer Service [Infographic]