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Tea and a Handwritten Note

February 18, 2026 by Deborah Edwards-Oñoro
An opened brown cardbox box with two colorful tea samples and a handwritten note on white paper with Fraser Tea white and blue sticker on a brown tissue-wrapped package.

When I opened the brown cardboard box, the handwritten note attached to the tissue paper around the package stood out.

The note was written in pen and spelled my first name correctly, something I noted doesn’t always happen.

When was the last time you received a handwritten note?

Continue reading Tea and a Handwritten Note
Categories Inspiration Tags courtesy, customer service, Fraser Tea, handwritten note, tea

Look What Came in the Mail

August 23, 2021August 23, 2014 by Deborah Edwards-Oñoro
Skype Card thank you package

The brown cardboard box on my front porch had my name on it. I wasn’t expecting anything. I checked the sender address. Continue reading Look What Came in the Mail

Categories User experience Tags #skypeshare, courtesy, Skype, small things, social media, thanks

A Handwritten Thank You Note

February 18, 2026June 28, 2014 by Deborah Edwards-Oñoro
Thank you note from Buffer

The card stood out in the mail. The envelope was hand-addressed to me. No printer was used to print out my name and address; the envelope was handwritten in pen.

When was the last time you received a letter with a handwritten address? Continue reading A Handwritten Thank You Note

Categories Miscellaneous Tags Buffer, courtesy, customer service, podcast, transcripts 1 Comment

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