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What Content to Include on Website Pages

August 1, 2019 By Deborah Edwards-Onoro

hand writing notes in a journal

If you’re a business owner getting your first website built, you know you want useful content on your web pages. But where do you start? What do you need to consider?

Adding content to your web pages can seem like an overwhelming task. You don’t want to create a cluttered disorganized mass of text on your website pages. You want your website visitors to: Continue reading What Content to Include on Website Pages

Filed Under: Web design Tagged With: business, content, testimonial

How Customer Service Can Impact Your Business [Infographic]

February 24, 2015 By Deborah Edwards-Onoro

How customer service can affect you - 81% of people are more likely to work with a business again after good service

Providing good customer service to all of your customers is key to building your business. Customers who receive excellent service will improve the bottom line of your business by returning to you with repeat business. Four out of five people are more likely to work with a business after receiving good service.

But what happens when you get customer service wrong? Continue reading How Customer Service Can Impact Your Business [Infographic]

Filed Under: Business Tagged With: business, customer complaints, customer feedback, customer retention, customer service, infographic

WordCamp Detroit 2010: Your Business Starts with WordPress

October 11, 2010 By Deborah Edwards-Onoro

In his keynote Your Business Starts with WordPress at WordCamp Detroit (#wcdet) in Novi, Michigan, Brad Gosse talked about the benefits of working with WordPress. Here are my notes from his talk:

  • Three reasons to love WordPress:
    1. It’s free
    2. Content is separate from design
    3. Can add unlimited content
  • Guest bloggers are a great way to add new content to your site.
  • Key methods to attract people to your site:
    1. Add videos: be sure to include summary text describing the video (summary provides description to website visitors and allows search engines to index)
    2. Use lists
    3. Include humorous articles
    4. Write commentary
  • Include keywords in your post title, but don’t keyword load the title
  • Don’t use CAPTCHA on your site. There are plenty of other methods to combat spam.
  • Use Fiverr.com when you have small tasks you want to outsource. Get any task done for $5.
  • WP CSV Importer allows you to import CSV files or content databases to WordPress

Filed Under: WordPress Tagged With: 2010, business, content, WordCamp Detroit

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What I Write About

I write about many web topics, focusing on accessibility, using WordPress, and improving user experience.

You’ll also find web design resources and my photo of the week.

Recent Posts

  • How to Turn Off Google’s Federated Learning of Cohorts (FLoC) on Your WordPress Site
  • My Recommended Online Resources for Learning WordPress
  • Photo of the Week: Bethel United Church of Christ

Testimonials

Deborah is highly responsive, thorough, and expansive in providing up-to-date, highly informed web support services.

She is also generous with her expertise while focusing clearly on exactly what needs to be done. I recommend her highly!

Deb Nystrom, Reveln Consulting

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