As a web designer, I work on a lot of existing websites for clients.
Websites originally created by another developer or designer who hasn’t worked on the site for six months up to three years ago.
Where my new client has
- Little background on how the site was created
- Limited information on how design/technical decisions were made
- No credentials to access the site and/or log in to the web host
I ask a lot of questions to learn about the site and my new client’s business.
Website Work and Puzzles
For a new client with an existing website, it almost feels like I’m putting together a 500-piece puzzle.
Where I can figure out where the first three pieces fit together.
But I still have 497 more pieces of the puzzle to work on.
It takes some time, but eventually I’ll fit all the pieces together.
Which is why hearing back from a new client put a smile on my face today.
I finished their website project and shared my summary.
For their project, I conducted a basic website review, which included:
- Reviewing their current website configuration
- Reviewing their hosting plan, security, SSL certificate, and backup system
- Upgrading their site infrastructure
- WordPress plugin audit and updates
- Identified potential issues along with possible solutions
After sharing my summary along with next steps, my client replied:
I feel like I just lost 100 pounds. That’s the best diet I’ve ever been on!
Before I worked on their website, they were concerned about what condition their site was in.
My review and updates put my new client at ease.
And they asked me to work on the additional issues as well as consider a new design for their site.
Which is why, despite a gray, rainy day, with thunder in the distance, I have a smile on my face.
Always feels good when I can use my knowledge and experience to make life easier for my clients.