It’s a busy month for call for speakers. Last week TEDxDetroit announced their call for speakers. This week, Ignite UX Michigan put out their call for speakers.
Back for its third year, Ignite UX Michigan returns to Ann Arbor for a free evening of five-minute user experience talks on September 15, 2015. Continue reading Ignite UX Michigan Returns for Third Year, Call for Speakers
Last week I went strawberry picking. Not once, but twice.
The strawberry season in Michigan doesn’t last long.
And when you love Michigan strawberries like I do, you go as often as you can before the season is over. Continue reading On Strawberries and Customer Service
Over the past several years, more companies have turned to social media to provide support for their customers.
And it’s no surprise.
Social media has become one of the first touchpoints for customers who no longer pick up a phone to contact customer support. Continue reading Improve Customer Service With a Social Customer Care Policy [Infographic]