Plain Language: Use Descriptive and Meaningful Text in Your Links

Metal chain links

Have you ever visited a website, selected a link, only to discover the page you were taken to wasn’t what you expected?

Or worse, you selected a link on your mobile device, and a 5MB Excel spreadsheet started to download?

Me too. And it irritates me. Continue reading Plain Language: Use Descriptive and Meaningful Text in Your Links

Top 10 Mistakes People Make When Conducting User Testing

Susan Weinschenk

At the Clean Up Your Bad User Testing Habits webinar, Dr. Susan Weinschenk highlighted the mistakes people make when planning, conducting, and analyzing user testing and shared tips on how to avoid those bad habits. Continue reading Top 10 Mistakes People Make When Conducting User Testing