Recently I took on a new client with an existing website, whose site was hosted on Amazon Web Services.
Something I’ve never worked with before.
When I asked for the credentials to access the website files, I wasn’t able to get all the correct login information.
Typically, when you work with a new client who already has a website, they provide their hosting account credentials so you can log in to their host and access site files. Continue reading Share Your Favorite Plugin: File Manager
I was frustrated. I needed to talk with my web host’s customer support about an issue on my new site.
But I couldn’t find their 24-hour phone number for support.
Two weeks earlier, I signed up for a hosting plan at a new web host, expecting to move my testing sites once I tested everything out.
I checked their website pages, re-read my onboarding email message, Thank you for choosing our hosting plan. You’ll be glad to know we’re only a phone call away if you need support.
Their number was nowhere to be found. Continue reading West Metro Detroit WordPress: What to Look for in a Web Host
A few years ago I shared the story of my friend Heidi, whose site was suspended when her domain name registration expired.
She reported the problem on Twitter. I shared information with her on how she could fix the “your account has been suspended message” on her website. Continue reading Why You Want Domain Name Registration and Web Hosting at Different Companies