DescribeAthon17: Make Video on YouTube More Accessible

partial view of open laptop computer screen and keyboard.

I invite you to join me tomorrow, January 26, 2017 at DescribeAthon17 when amateur and professional describers around the world will join together to add audio descriptions to YouTube videos.

Working from your home, business, or wherever you have a connection to the Internet, you’ll be part of a group of volunteers worldwide adding audio descriptions to as many YouTube videos as possible in one day. Continue reading DescribeAthon17: Make Video on YouTube More Accessible

On Customer Service & Video Accessibility

lit up service sign against a dark sky

Last week, when I saw the new video tutorial from InVision, I wanted to share it with my design friends and followers on Twitter.

It was a short, less than three-minute video that got right to the point. Several friends use Sketch and I thought they would enjoy the video.

But the instructional video didn’t have captions.

I was disappointed. Continue reading On Customer Service & Video Accessibility