On Customer Service & Video Accessibility

lit up service sign against a dark sky

Last week, when I saw the new video tutorial from InVision, I wanted to share it with my design friends and followers on Twitter.

It was a short, less than three-minute video that got right to the point. Several friends use Sketch and I thought they would enjoy the video.

But the instructional video didn’t have captions.

I was disappointed. Continue reading On Customer Service & Video Accessibility