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UX Win: Oxford University Press Password Creation

June 15, 2020 By Deborah Edwards-Onoro

Oxford University Press account registration form with clearly stated password requirements.

Who hasn’t been filled with frustration after creating a password for a new account, only to receive an error message your password isn’t acceptable?

Whether it’s a missing capital letter, number, or special character, or maybe your password isn’t long enough, a password error message is like having the door slammed in your face.

I can’t count the number of times I’ve received an error message that my password didn’t

  • Contain enough characters, with no indication of how many characters were needed
  • Include a number or capital letter
  • Have the “correct” special character, when I used an asterisk instead of parenthesis

It doesn’t have to be that way.

The designer can improve the user experience. Continue reading UX Win: Oxford University Press Password Creation

Filed Under: User experience Tagged With: Oxford University Press, password, usability, ux win

Don’t Make Abbreviations and Acronyms a Puzzle for Readers to Solve

March 11, 2020 By Deborah Edwards-Onoro

puzzle pieces of green grass, flowers, and blue sky strewn across a wooden table.

Originally published January 29, 2014

Have you ever visited a website page only to discover the first three paragraphs are filled with abbreviations, acronyms, and initialisms that have no meaning for you?

What does MDH mean? Or WFH?

You’re not alone.

Not a day passes when I don’t read online content that includes abbreviations, with no explanation of what they mean.

For some websites, I research to try and figure out what they mean.

On other sites, I leave. Continue reading Don’t Make Abbreviations and Acronyms a Puzzle for Readers to Solve

Filed Under: Accessibility, User experience Tagged With: abbreviation, acronym, html, plain language, writing

My Top 10 Most Popular Posts of 2019

December 23, 2019 By Deborah Edwards-Onoro

With the end of the year, and the decade, fast approaching, I took at look back at the 200+ blog posts published in 2019 to identify my most popular posts.

Typically, the posts read most often are about WordPress, accessibility, and user experience, the main topics I write about.

But there’s always a few posts that my readers like that don’t fit into my main categories

And this year there are a few. Continue reading My Top 10 Most Popular Posts of 2019

Filed Under: Accessibility, End of year, User experience, WordPress Tagged With: job, photo of the week, popular posts, technology

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What I Write About

I write about many web topics, focusing on accessibility, using WordPress, and improving user experience.

You’ll also find web design resources and my photo of the week.

Recent Posts

  • Accessibility Specialists Need to Look Beyond Conformance
  • Celebrating Martin Luther King, Jr. Day: Quotes to Live By
  • Photo of the Week: Bald Eagles on the Frozen Ice

Testimonials

Deborah is highly responsive, thorough, and expansive in providing up-to-date, highly informed web support services.

She is also generous with her expertise while focusing clearly on exactly what needs to be done. I recommend her highly!

Deb Nystrom, Reveln Consulting

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If you find incorrect or misinformation in a post, contact me by email. Include the post URL and provide a description of the issue.

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Harvest time tracking and invoicing application

Please note this is an affiliate link. At no additional cost to you, I will earn a commission if you decide to make a purchase after selecting the link.

I’ve used Harvest for 10+ years and I recommend them because they’re helpful, useful, and make my work easier.

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