Celebrate Ada Lovelace Day October 13

Black and white illustration of Ada Lovelace looking at a computer paper tape

October 13 this year marks the seventh annual Ada Lovelace Day celebration.

The worldwide event honors the accomplishments of the gifted nineteenth century mathematician Ada Lovelace and showcases the achievements of women in science, technology, engineering, and mathematics (STEM). Continue reading Celebrate Ada Lovelace Day October 13

People Using Social Media to Contact Companies Ignored 88% of the Time [Infographic]

pie chart showing 88% and multi-colored bar chart

While people increasingly use social media to contact companies (an increase of 21 percent in first half of 2015), they’re ignored 88 percent of the time.

That’s the equivalent of customer service not answering 1 out of 8 phone calls. Continue reading People Using Social Media to Contact Companies Ignored 88% of the Time [Infographic]

31% of American Adult Cellphone Users Never Turn Their Phone Off

Texting on a smartphone

Almost one in three American adult cellphone users never turn their phone off, while 45 percent rarely turn off their phone.

And when age is considered, cellphone users under the age of 50 rarely turn their phone off, according to Americans’ Views on Mobile Etiquette. Continue reading 31% of American Adult Cellphone Users Never Turn Their Phone Off