Takeaways from 5 Newsroom Tips for Better Website Content: WordCamp US 2016

In her 5 Newsroom Tips for Better Website Content presentation at 2016 WordCamp US last weekend, Andrea Zoellner shared examples from the newsroom to help content creators craft better content for their websites.

Here are my notes from her talk:

5 Newsroom Tips for Better Website Content

Whether you’re writing for your personal blog or your company website, you want to capture your readers’ attention, encourage them to read your blog posts, and increase your audience.

And what captured the audience’s attention at the beginning of Zoellner’s talk?

Her comments about trust. People trust:

  • Journalists 18 percent of the time
  • Bloggers 6 percent of the time
  • Telemarketers 4 percent of the time

Whoa. As bloggers, we have some work to do!

Tip 1: Know your audience

Who is your audience?

  • Web designers
  • Photographers
  • Web developers
  • Small business owners
  • People who work in higher education

Are you trying to educate or create desire?

It’s important to craft your content for your specific audience.

For example, headlines on stories in The Guardian will be very different than headlines you read on Buzzfeed.

Tip 2: Don’t bury the lede

The lede is the first part of your story, the lead paragraph, that provides the main topic. It answers the questions of who, what, when, where, how, and why.

Don’t discourage your readers by pushing your lede down to the bottom of your story.

Prioritize your content, or your readers will bounce off your page and not return.

The concept of below the fold comes from newspapers that were folded in half.

If you can hold visitor for three minutes, they’re twice as likely to return to your site. (Chartbeat: Using Engaged Time to Understand Your Audience)

Tip 3: Observe the style guide

A style guide defines the rules of how content sounds and looks like, it’s your voice and tone.

Your style guide includes information on formatting headers, grammar, and how you will use commas (Oxford comma, anyone?)

Several reasons why a style guide is valuable:

  1. Consistency
  2. Professionalism
  3. Intentional
  4. Useful on-brand resource for people who join your team

A style guide helps brands and can be a foundation for building up your brand voice.

Tip 4: Ask the Copy Editor

Get a second pair of eyes to read what you’ve written, just like a code review.

Ask a friend or colleague to review your content.

Invest in a grammar checker like WhiteSmoke or Grammarly (available as a browser extension, for Microsoft Office, and premium plans with more features).

Tip 5: Regret the error

Avoid the error, double check your writing.

Read your content out loud. You’ll be surprised how easy it is to spot errors.

Summary

Using these five tips from the newsroom will get you crafting better content for your website in no time.

In the Q & A after Zoellner’s presentation, several people (including me!) offered some other helpful sites for grammar, content calendars, and other writing tools.

Here’s a quick list:

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About the Author

Deborah Edwards-Oñoro enjoys birding, gardening, taking photos, reading, and watching tennis. She's retired from a 25+ year career in web design, usability, and accessibility.