In the latest usability testing results of the new WordPress editor, participants reported an 85.5 score out of 100 on the System Usability Scale.
According to 10up’s testing the Gutenberg publishing userflow, participants were able to complete the last steps in publishing a post with few friction points. Continue reading Latest Research Shows Gutenberg Usability Improves, Pain Points Still Exist
While I was reading today’s Nielsen Norman Group’s article on back-to-top links design guidelines, it confirmed something I noticed when I recently conducted usability testing.
When usability testing participants were asked to return to the top of the page, the majority weren’t aware of the browser and operating system built-in options to get back to the top of the page. Continue reading How to Return to the Top of a Web Page
Often user experience projects are kicked off by a business stakeholder asking for a new website, digital tool, or feature set with the aim to meet a business goal or advance a product in the market.
And while customer insights may accompany the ask, seldom do user experience practitioners begin a new project with a firm understanding of how or why a given solution meets user needs. Continue reading The Value of Concept Testing for User Experience Design