Takeaways from Rapid UX Research to Empower Your Teams

Share the Power: Rapid Research to empower your teammates

In her “Rapid UX Research to Empower Your Teams” presentation for UX Research & Strategy this week, Amanda Gelb shared her journey as the first researcher at the New York City office for Lyft.

Gelb discussed how she collaborated with designers, product managers, engineers, and other managers to scale research for teams that don’t have a dedicated user experience researcher.

Amanda Gelb leads User Research for Lyft’s New York City office. She’s currently focused on Mapping and previously worked on Rideshare and Micro-mobility.

Continue reading Takeaways from Rapid UX Research to Empower Your Teams

Takeaways from Why and How of User Research for Global Audiences

Presentation screen displaying small inset of Ruya Ince speaking next to a slide that says Localisations are experiences that demand that the experience be different when introduced to different user communities because of either language or cultural artifact (e.g., colors, signs, and rituals). Robert M. Schumacher, The Handbook of Global User Research.

In her “Why and How of User Research for Global Audiences” presentation at 24 Hours of UX 2022, Rüya Ince shared insights, tips, and resources for designing better global products and services by localizing user research.

Rüya Ince is a quantitative and mixed methods UX researcher and co-organizer of Ladies that UX Utrecht in The Netherlands.

Here are my notes.

Continue reading Takeaways from Why and How of User Research for Global Audiences

Your Website Suddenly Goes Viral, Now What?

Nexcess & WPSessions present WordSesh: a virtual conference for WordPress professionals.

In her Growing Traffic, Growing Problem: How to Prepare for a High Traffic Event session at WordSesh 2022, Tiffany Bridge discussed what happened when a rescue dog website went viral.

And drove an immense amount of traffic to the site, causing the site to crash.

On an unlimited hosting plan, the site owner Christine was recommended by her web host to upgrade to a more expensive hosting plan.

Continue reading Your Website Suddenly Goes Viral, Now What?