Takeaways from World Usability Day 2021: Trust, Ethics, and Integrity in Design

Trina Balbe in dark black sweater pauses while speaking about ethics, a brown and green artwork in the background.

For the 17th annual World Usability Day, UX Research and Strategy hosted a panel discussion featuring Morten Rand-Hendricksen, Trina Falbe, and Andy Vitale.

The panel discussion focused on the biggest ethical concerns the UX field faces, how to address ethical challenges in the workplace, and steps organizations can implement to avoid unethical practices.

While there were over three dozen online World Usability Day 2021 events this year, I was interested in attending the panel discussion for multiple reasons:

Continue reading Takeaways from World Usability Day 2021: Trust, Ethics, and Integrity in Design

Dark Patterns: Free Trial Doesn’t Mean I’m Giving You My Credit Card Details

dark white and black abstract pattern

I was excited! I had just read about a new class for something I’ve wanted to learn about for the past year.

And a two-month free trial membership to take the class sounded perfect to me.

I selected the link, anxious to get signed up for my trial membership so I could start my class.

But when the page displayed, I was greeted with a form asking me for my credit card details.

Wait a minute. Continue reading Dark Patterns: Free Trial Doesn’t Mean I’m Giving You My Credit Card Details