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Quick Tip: FTP Accounts in cPanel

January 9, 2019 By Deborah Edwards-Onoro

login screen for ManageWP, with FTP account login and database credentials.

Yesterday, when I was cloning a client site with ManageWP, I ran into an issue with an error message, “530 Login authentication failed.”

The error message displayed after I had entered all the FTP account information:

  • Username
  • Password

as well as the database credentials:

  • Host
  • Database name
  • Database username
  • Database password

I did my troubleshooting. Checked and double-checked the FTP username and FTP password, comparing it to what was in cPanel.

I even changed the password.

Twice. Continue reading Quick Tip: FTP Accounts in cPanel

Filed Under: Web design Tagged With: cPanel, error message, FTP, login, troubleshooting

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