In his presentation at WordCamp Detroit 2011, Wally Metts spoke about the importance of clear, concise writing and the need to have a strong idea for your blog. He shared advice for creating conversations that matter about things you care about. Here are my notes: People don’t come to our sites for the plugins, they… Continue reading WordCamp Detroit 2011: In The Beginning Was The Word
In his presentation at WordCamp Detroit 2011, Douglas Hanna, CEO of A Small Orange, discussed how the principles of customer service could be applied to blogging. Hanna kicked off his talk with: We have a responsibility to provide service to our customers. and continued with sharing his thoughts on the differences between blogging and traditional… Continue reading WordCamp Detroit 2011: Treating Your Readers Like Customers
Last Wednesday, I attended my second TEDxDetroit event, my sixth TEDx event in Michigan. Along with about 1,500 people, I enjoyed an amazing day learning about the creative and inspiring people in the metro Detroit area and their incredible work to educate, create, and move forward positive ideas. From nonprofits to academic institutions to individuals… Continue reading TEDxDetroit 2011