As you conduct research for your product or service, you want good answers from your customers, users, and potential customers.
To do that, you need to ask better questions, says Tomer Sharon, Google Search User Experience Searcher and author of Lean User Research. Continue reading Look for the Story When You Interview People
Since 2007, I’ve been involved with organizing events, meetups, and conferences for web workers, user experience professionals, WordPress users and developers, and higher education professionals. One thing I’ve learned: finding speakers is challenging. Many people aren’t comfortable speaking. I’ve invited several hundred people over the years to submit proposals and speak at events. And heard… Continue reading Not Comfortable Speaking at Events? Check Out This Helpful Resource
In a settlement agreement announced last Monday with the U.S. Department of Justice, internet grocer Peapod will make its website and mobile applications accessible to people with disabilities. Continue reading Peapod Agrees to Website and Mobile Applications Accessibility