Photo of the Week: Canton Liberty Fest 2019 Car Show

champaign-colored car with white convertible top, with trunk hood up.

It’s back! I didn’t go to last year’s car show at the Canton Liberty Fest, after the car club closed down that had traditionally hosted the show.

But this year, I decided to return to check out the classic cars and trucks.

Glad I did! Continue reading Photo of the Week: Canton Liberty Fest 2019 Car Show

UX Win: Olga’s Kitchen Feedback Request

first question on survey asks whether you recommend Olgas' to friend or associate, on a scale of 1 to 10.

It’s been a while since I shared a UX win, that certain something an organization does that keeps the user or customer in mind.

And does it in a way that makes me appreciate the care they took to focus on users/customers.

You know, an organization that crafted a

  • Meaningful message
  • Survey
  • Website page or application

that makes it clear the organization took the time to consider their users or customers.

And that’s what happened to me this week when I had a meal at one of our local restaurants, Olga’s Kitchen in Canton, Michigan. Continue reading UX Win: Olga’s Kitchen Feedback Request