In his presentation at WordCamp Detroit 2011, Wally Metts spoke about the importance of clear, concise writing and the need to have a strong idea for your blog. He shared advice for creating conversations that matter about things you care about. Here are my notes: People don’t come to our sites for the plugins, they… Continue reading WordCamp Detroit 2011: In The Beginning Was The Word
In his presentation at WordCamp Detroit 2011, Douglas Hanna, CEO of A Small Orange, discussed how the principles of customer service could be applied to blogging. Hanna kicked off his talk with: We have a responsibility to provide service to our customers. and continued with sharing his thoughts on the differences between blogging and traditional… Continue reading WordCamp Detroit 2011: Treating Your Readers Like Customers
Like many people before me, I’m starting a weekly list of links I share online. Several friends who aren’t on Twitter asked for one place where they can find the resources I share. Hopefully others will find it a useful resource for web design, content strategy, user experience, as well as interesting articles. Responsive Web… Continue reading Deborah’s Weekly Links: August 29, 2011