Deborah Edwards-Oñoro

Deborah Edwards-Oñoro enjoys birding, gardening, taking photos, reading, and watching tennis. She's retired from a 25+ year career in web design, usability, and accessibility.

WordCamp Detroit 2011: Treating Your Readers Like Customers

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Colorful WordPress stickers strewn across a black table

In his presentation at WordCamp Detroit 2011, Douglas Hanna, CEO of A Small Orange, discussed how the principles of customer service could be applied to blogging. Hanna kicked off his talk with: We have a responsibility to provide service to our customers. and continued with sharing his thoughts on the differences between blogging and traditional… Continue reading WordCamp Detroit 2011: Treating Your Readers Like Customers

TEDxDetroit 2011

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TEDx Detroit 2011 stickers

Last Wednesday, I attended my second TEDxDetroit event, my sixth TEDx event in Michigan. Along with about 1,500 people, I enjoyed an amazing day learning about the creative and inspiring people in the metro Detroit area and their incredible work to educate, create, and move forward positive ideas. From nonprofits to academic institutions to individuals… Continue reading TEDxDetroit 2011

Accessibility Summit: Integrating Accessibility Across Devices

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Texting on a smartphone

After attending last year’s outstanding Accessibility Summit, I couldn’t see how Environments for Humans could present an even better conference. But they did, kudos to Ari Stiles and Christopher Schmitt for all their work planning the summit! The second annual Accessibility Summit online conference didn’t disappoint, bringing together experts from around the world to share… Continue reading Accessibility Summit: Integrating Accessibility Across Devices

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