Deborah Edwards-Oñoro 
While people increasingly use social media to contact companies (an increase of 21 percent in first half of 2015), they’re ignored 88 percent of the time.
That’s the equivalent of customer service not answering 1 out of 8 phone calls. Continue reading People Using Social Media to Contact Companies Ignored 88% of the Time [Infographic]
Imagine you’re graduating from high school. Dreams of the future are in your eyes as you try to decide what your next steps are.
Do you follow in your father’s footsteps and join his business? Go to college? Continue reading Photo of the Week: 1958 Panama Yellow Chevrolet Corvette Convertible
Want to learn about the free ChromeVox screen reader from Google and find out what to expect in the next version?
Check out this video from the September 2015 meeting of the New York City Accessibility & Inclusive Design meetup. Continue reading Demo of ChromeVox Screen Reader [Video]