Last weekend I had the pleasure of joining over 120 WordPress users—bloggers, writers, designers, business owners, digital marketers, developers, and user experience specialists—at the WordCamp Detroit 2018 conference to learn and talk about WordPress. Continue reading Takeaways from WordCamp Detroit 2018
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WordCamp Detroit 2011: Treating Your Readers Like Customers
In his presentation at WordCamp Detroit 2011, Douglas Hanna, CEO of A Small Orange, discussed how the principles of customer service could be applied to blogging. Hanna kicked off his talk with: We have a responsibility to provide service to our customers. and continued with sharing his thoughts on the differences between blogging and traditional… Continue reading WordCamp Detroit 2011: Treating Your Readers Like Customers