Welcome to the weekly roundup! Each week I publish some of my favorite resources for user experience, accessibility, WordPress, CSS, HTML, and responsive design that I’ve discovered on Twitter and my daily reading.
In this week’s roundup you’ll learn how to create a customer journey map, find out how to set time limits with Guided Access in iOS 8, discover the benefits of a CSS audit, and more.
If you want to stay-up-to-date daily with resources like these, follow me @redcrew on Twitter.
This week’s photo was taken at Oakwoods Metro Park in New Boston, Michigan last weekend. Cool temperatures have moved into southeast Michigan and shrubs and understory plants are beginning to change colors.
It's amazing the hoops folks will go through to support legacy IE browsers while totally ignoring mobile browsers with greater market share.
— Bryan Rieger (@bryanrieger) September 19, 2014
- How to Create a Customer Journey Map: A customer journey allows you to
consider interactions from their customers’ points of view, instead of taking an inside-out approach.Find out what the essential components are for a customer journey map and tips for creating them in this post by Megan Grocki.
- Digital Tools for Design Research: Dan Perkel describes the digital methods and tools used at IDEO Labs. I discovered several new tools, including Typeform for building surveys, POP (Prototyping on Paper) for getting feedback on early mobile concepts, and dscout for mobile diary studies. Great resource, worth bookmarking.
- Epic Usability Fail: Ah, yes. Printed directions taped on the door explaining how to open the door. On the door you’re not supposed to use.
- You Are NOT a User Experience Designer: David Perel, co-founder of Obox themes, argues that you can’t call yourself a UX designer if you’ve never conducted a UX experiment. Several of his readers disagree. Good discussion in the comments.
- Five Things They Didn’t Teach Me in School About Being a User Researcher: While school can teach you the fundamentals of conducting user research, it doesn’t prepare you for your role at a company where the job title “user researcher” may mean you’re doing the work of a usability analyst. Chelsey Glasson shares her insights and lessons learned in her role as a user researcher at multiple diverse companies, as well as career tips.
- Accessibility Feedback About Microsoft Products and Services: Want to comment about the accessibility of Microsoft products and services? Take this survey.
- What is a WebM video file format?: Did you know WebM is an alternative to the H.264 codec and doesn’t require any plugins? WebM videos play directly in your browsers using HTML5, and has support across modern browsers including Firefox 4+, Opera 10.6+, and Chrome 6+. According to CanIUse, Safari and Internet Explorer 9+ require installation of WebM codecs to run WebM videos.
- Guided Access in iOS 8: In this four-minute video, Luis Perez of Apple shows you how to set time limits with Guided Access in iOS 8.
- Telstra launches communications initiatives for disabled Australians: Telco says they’re the first carrier globally to to provide a “Find Accessible Devices” portal allowing customers to select devices based on vision, dexterity, hearing, hardware, and cognition features for mobile devices.
We want all our customers to have a brilliant experience with us, and helping them find the devices and apps that best meet their needs is fundamental to that
- Accessibility Summit 2014: Accessibility for UX: Find out why user experience professionals don’t incorporate accessibility into their work in my notes from Elle Waters’ Accessibility Summit 2014 conference presentation.
- How to Embed Live Google+ Hangouts in WordPress: In this tutorial by Jonathan John, you’ll learn how to create a Google+ Hangout, schedule the Hangout, select your audience, and add the Google+ Hangout embed code to a page on your WordPress site.
- Sass for WordPress Developers: If you’ve been wanting to use Sass in your WordPress development, but weren’t sure where to start, this post by James Steinbach covers what you need to know. His first recommendation: use a WordPress theme that already has Sass files included.
- Install Themes & Plugins Remotely, WP Core Updates & Site Notes–New in Sync: New features in iThemes Sync allow you to install WordPress themes and plugins remotely.
- Answering The Most Important Questions About Using Git With WordPress: Should your entire WordPress site be under version control? What Git host should you use? Good tips and advice from Josh Pollack.
- WordPress and Default Themes: Do we need a new WordPress default theme every year? No, says Eric Mann. Find out what Eric says is needed.
- Mobile & Multi-Device Design: Lessons Learned: Luke Wroblewski’s new book is a compilation of his articles from the past two years about the design decisions, successes, and failures made while developing Polar. The book is free, and available as an iBook, PDF, or as the original articles on the web.
Stop what what you're doing for a sec.
Is it making the users task easier?
Is it progressively enhanced?
Will it work on all sizes?
— Responsive Web Design, or RWD (@ResWebDes) September 17, 2014
- Can Print and Online Content Just Get Along? California Sunday Magazine Hopes So.: Launching in October 2014, the California Sunday publication focused on feature articles, photography, and illustrations in California, will be published online and in print. The approach described by editor-in-chief Doug McGray,
We treat paper like another responsive screen profile.
- RWD Podcast Episode #20: Brad Frost: In episode 20, Justin Avery, curator and host of the Responsive Design Weekly Newsletter, interviews Brad Frost about Pattern Lab, responsive web (love Brad’s anecdote about Tiffany & Company’s website prototype) and building interfaces that work on any devices, even those they don’t exist yet.
CSS and HTML
- CSS Audits: Taking Stock of Your Code: In the first of two posts on CSS audits, Susan Robertson discusses the benefits of a CSS audit and shares tips and resources for conducting the audit, including how to audit and make recommendations.
- Getting Started with CSS Audits: In her second post on CSS audits, Susan Robertson shares more resources and tutorials on organizing CSS, getting help from task runners, how to audit your site for accessibility (I recommended the same post earlier this summer), and performance.
— overflow: heydon !important (@heydonworks) September 18, 2014
- Getting Started with Sass, Part 2: In her second post of the Getting Started with Sass series, Laura Kalbag takes a look at variables and math operators as she sets up vertical rhythm for her site. She also explores Sass nesting syntax for making it easier to maintain your CSS.
What I Found Interesting
- How to Download iOS 8 Without Deleting Any of Your Data: If you’ve been frustrated trying to free up space to download the 5.7 GB iOS 8 update, this post from Mashable offers a solution that makes it a whole lot easier. Shoutout to my friend Mary Baum for sharing the post on Twitter.
- Microsoft redesigns Bing Image Search to be more touch friendly, adapt based on your query and device: The new Bing image search will show results in higher fidelity, uncropped/altered, and across the full width of your screen. You’ll see the new design rolling out in the next few weeks.
- Census: Computer ownership, internet connection varies widely across U.S.: According to the latest Census Bureau figures, most Americans have computers and Internet access, but communities across the United States vary for broadband connections. And almost 25 million households (21 percent) have no regular internet access.