Detroit User Experience 2014 Holiday Mixer

holiday lights on a blurred background

Join the Detroit User Experience group on Thursday, December 18, 2014 when we host our annual holiday mixer. Continue reading Detroit User Experience 2014 Holiday Mixer

Customer Experience: 10 Things Your Customers Wish You Knew About Them [Infographic]

10 things customers wish you knew about them

How well do you know your customers? And what can you do to make them happier?

To create a loyal customer base, you need to take the steps to better understand your customer needs, beyond the sales pitch. Consider ways you can delight your customers with good service, personalization, and pleasant surprises. Continue reading Customer Experience: 10 Things Your Customers Wish You Knew About Them [Infographic]

How to Disable Comments in WordPress Posts and Pages

Comments

At this month’s Metro Detroit WordPress meetup, we held our quarterly Q & A session where members can ask questions and get help with their WordPress sites.

One of our members who recently started working with WordPress asked:

How do I disable comments in WordPress? I don’t remember turning them on. Why are they showing up on my site?

Continue reading How to Disable Comments in WordPress Posts and Pages

Photo of the Week: Hiking Leeann Park

water-drops-fall-tree-branch

With last week’s below zero wind chill temperatures and yesterday’s icy rain, I was glad to finally get outside today and do some birding and hiking in our neighborhood park.

Temperatures in the mid-50s and the sun peeking out from the clouds made for an enjoyable, but wet exploration of the woods that line the creek winding through our neighborhood. Continue reading Photo of the Week: Hiking Leeann Park

Look for the Story When You Interview People

Tomer Sharon: How to Ask a Question?

As you conduct research for your product or service, you want good answers from your customers, users, and potential customers.

To do that, you need to ask better questions, says Tomer Sharon, Google Search User Experience Searcher and author of Lean User Research. Continue reading Look for the Story When You Interview People